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Matchbox Twenty VIP Experience, Brisbane, Brisbane Entertainment Centre, February 27th 2024 7PM
Matchbox Twenty will make their long-awaited return to Australian stages in February, 2024 – and this time have recruited Goo Goo Dolls to perform as special guests. This package presents your last chance to secure a special VIP package to this sold out performance and has been curated as part of Qantas Points Exclusives with FAN+ and is available to be redeemed exclusively using Qantas Points.
The multi-Platinum, hit-making, superstars have sold over 40 million records worldwide, dominating the charts and performing for millions of fans in arenas and stadiums all around the globe. From ruling MTV and radio playlists, Matchbox Twenty have also clocked up billions of streams in recent years, which speaks to the enduring appeal of their music.
Qantas Points Exclusives allows you to unlock a new world of rewards. Enjoy VIP access to events, unique experiences, specially curated products and more.
Frequently Asked Questions
How do I book or schedule my Matchbox Twenty VIP Experience once I’ve purchased it?
After redeeming this experience, a team member from FAN+ will contact you directly within two business days to book, schedule or deliver your reward. They’ll be your dedicated point of contact to ensure fulfilment is smooth and seamless.
Can I give this Matchbox Twenty VIP Experience to someone else?
Yes, you can redeem this experience for someone else, including family and friends. We ask that you inform a team member from FAN+ upon commencement of aftercare. When speaking to the team, please provide the name and contact details of the recipient.
Please note that Points Exclusives rewards cannot be resold under any circumstances.
What if I change my mind or am unable to attend the Matchbox Twenty VIP Experience?
Refunds or exchanges aren’t offered on Points Exclusives.
A refund or exchange will only be provided if an event is cancelled, rescheduled or significantly relocated by the supplier (and you can’t or don’t wish to attend the rescheduled or relocated event). Or to the extent otherwise required by law (including the Australian Consumer Law).
In the event of an unforeseen circumstance and the experience supplier can’t fulfil the experience, a full refund of Qantas Points will be offered.
You are, however, able to nominate a different date (if multiple dates are offered for the experience) or nominate other attendees if you are unable to attend the experience. To do so, you must notify the supplier to confirm the nominated party’s details at least two business days prior to the start of the event.
Want to find out more? Check out the Terms and Conditions or see ‘Specifications’ below for details on how to get in touch.
Terms and Conditions
The following terms and conditions apply to this experience, which is offered as part of Qantas Points Exclusives in conjunction with FAN+ (“Experience”).
Terms and Conditions of Sale
Fan Plus International Operations Pty Ltd (ABN 41 627 253 436) (“FAN+”) provides this Experience as an agent for the venue, promoter or person responsible for holding the relevant Experience (the “Seller”).
Please read these Terms and Conditions carefully before purchasing an Experience. By purchasing the Experience from FAN+ and Qantas, you agree to be bound by these Terms and Conditions.
Private Transfers are for a maximum of 25km from the venue location only.
You are permitted to purchase this Experience for another party (e.g. family and friends). These Terms and Conditions will apply to both the original purchaser (“you”) and any nominated parties.
Variation to Terms and Conditions
FAN+ and Qantas may vary these Terms and Conditions at any time by updating them. Any variations will only apply to Experience purchases made after these Terms and Conditions have been updated.
General Terms and Conditions
FAN+ acts as agent for the Seller in the sale of all Experiences. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or Experiences are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) FAN+ otherwise has no liability to you.
Cancellations and Refunds
Variations to Experiences
Conditions of entry
Admission to an Experience is subject to the Seller’s Terms. In particular, the following form part of the Seller’s terms unless otherwise specified:
Authenticity and validity of tickets
Resale of tickets & scalping
Purchasing an Experience
Fulfilment of Experience tickets
Qantas Marketplace Terms