Contact Us
Have an enquiry?
Our Frequently Asked Questions can help you.
Still can't find what you're looking for, or need to contact us urgently?
So we can offer the best support, email frequent_flyer@qantas.com.au. Our customer service team will aim to response to your enquiry within five (5) business days.
Or, call us directly between the hours of 8am and 7pm (AEST), Monday to Saturday on the appropriate number below:
Australia 1300 662 859
New Zealand 0800 886 033
Other countries +61 2 8222 2562 (call charges may apply outside of Australia)
Looking to Partner with us?
We’re always eager to find new rewards for our Members. If you’re looking to discuss the opportunity, enquire here to become a partner today.
Have a question?
Please look at our Frequently Asked Questions or get in touch with us via the Contact Us page.