Adrenaline Adventure vouchers will remain valid for 5 years (60 months) from the date of purchase, subject to the following:
- This applies to vouchers purchased on or after December 1st, 2017.
- If the Adventure Voucher is not booked and taken within 18 months the amount paid for the voucher will be preserved for a further 42 months but the adventure supplier will not be obliged to offer the adventure nor to offer the adventure at the same price.
- After 18 months, if the price of the adventure has increased, an additional amount will need to be paid at the time of booking.
- After 18 months, if the adventure is no longer available, the value of the voucher can be used on another Adrenaline adventure.
- Weather: Many adventures are weather dependent. You will have the Adventure Provider's details so you can call to confirm whether adverse weather affects your proposed adventure. We suggest you call on the morning of your adventure if you have any doubt about the weather suitability. If bad weather affects a booking, you will be offered alternative times to reschedule at no cost to you, or provided with a credit from the supplier. if the supplier is unable to reschedule, please contact Adrenaline within 7 days of the cancellation to arrange a recredit to the payment method you used to make the booking. In the event of multiple cancellations for adverse weather or if the Adventure Provider cannot reschedule within a reasonable period of time, you may be entitled to a remedy in accordance with your statutory consumer guarantee rights.
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