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^ Points Plus Pay can be used for selected products (excluding gift cards or vouchers) using a combination of cash and a minimum number of Qantas Points. Any cash payment must be made using an Accepted Payment Card. To find out more visit <a href="/au/terms-and-conditions">Terms and Conditions</a> or <a href="/au/faq">FAQs</a>.^^ Change of mind is offered on most products when returned within 30 days from the delivery date in their original condition, with all accessories, any instruction manuals and in the original packaging. Exclusions apply. Qantas will not be responsible for the cost of return postage. For full terms and conditions and more information <a href="/au/returns">click here</a>.+ All deliveries from Qantas Wine and Qantas Marketplace are carbon neutral. Carbon neutral refers to net-zero emissions. Qantas will purchase carbon offset credits to offset the estimated amount of carbon emissions from all Qantas Marketplace or Qantas Wine deliveries. The calculations account for distance travelled based on sender and recipient’s postcodes, and weight of package based on average product weight for that category or product range for deliveries. Calculations will be revisited annually. For more information on carbon neutral deliveries and methodology, click <a href="https://t.e.qantas.com/r/?id=h668097a7%2C33d0f5c0%2C23adbce3&s=8htoI_CtwK9MDoHKwz_phscSJGcPDHFcBfNDpbrnFsc">here</a>.