Offset Your Home and Car
When it comes to sustainability we know that together, small changes can have a big impact.
lt’s easy to offset your household footprint - this includes your fuel, electricity and gas usage. Choose to pay with cash and you will earn 10 Qantas Points per $1 spent* on your offset, or use your points instead. Your contribution will be used to support verified carbon offset projects in Australia and around the world and also counts towards your Green tier status. To learn more about Green tier click here.
How to offset your home and car
Ready to Offset your Home and Car?
Choose the state that you reside in.
NSW
VIC
QLD
SA
ACT
NT
TAS
WA
Your carbon offset contributes to:
Restoring rainforest at headwaters to the reef, Atherton Tablelands, Queensland
The Thiaki Rainforest Restoration Project is returning long-cleared pasture to rainforest, in the wet tropics region
of Far North Queensland. The project is a world-class demonstration site involving several universities. The project
aims to preserve precious species such as the Lumholtz tree-kangaroo, ringtail possums and all 13 native bird
species including the cassowary and golden bowerbird, as well as filtering run-off to the Great Barrier Reef.
Winds of Change - Renewable energy, Asia
By introducing more wind farms across Asia, Winds of Change aims to reduce air pollutants associated with fossil
fuels, improve electricity availability and reduce the occurrence of blackouts, particularly in rural areas. It also
increases local employment and boosts local economies and village services. Watch the video here.
Fire with Fire - Fire Management, Arnhem Land, the Northern Territory
In the absence of fire management by Aboriginal Traditional Landowners, Arnhem Land in the Northern Territory
is prone to extreme, devastating wildfires that damage the landscape including rock art galleries, cultural
sites and biodiversity. ALFA – Arnhem Land Fire Abatement is an Aboriginal owned, not-for profit carbon farming
business, that supports Aboriginal Traditional Owners and rangers to utilise customary fire knowledge and skills in
tandem with contemporary technology to accomplish highly sophisticated landscape scale fire management.
Rainforest Rescue - Rainforest regeneration, Worldwide
Protecting millions of hectares of native forests, helping to secure wildlife habitats and supporting local
communities through projects on the ground in South America, Oceania and Africa. In Peru, the protection of
large expanses of rainforest is preventing the release of millions of tonnes of greenhouse gas emissions each year.
Breathe Easy - Efficient cooking practices
The vast majority of rural populations across Africa, Asia and South America cook on highly inefficient, traditional
three-stone fires, often located inside poorly-ventilated kitchens causing severe household air pollution and chronic
respiratory, heart and eye disease. These offset projects support the community to build clean, efficient stoves
that slow down the combustion of wood, significantly improving indoor air quality and reducing health risks.
Want to know more about Qantas and sustainability?
We know there’s more we can do to help everyone live more sustainably. We’re building products and investing in programs and initiatives that support a greener future.
Frequently asked questions
Carbon Offsetting
1. How does my household affect the environment?
The production of electricity from non-renewable sources and the burning of fuel releases greenhouse gas emissions, such as carbon dioxide, into the atmosphere. Greenhouse gases block heat from escaping Earth’s atmosphere which leads to increased temperatures and changes in climate.
2. What is carbon offsetting?
Carbon offsetting allows individuals and businesses to reduce their environmental impact. By purchasing independently verified carbon offsets, customers support environmental projects that remove greenhouse gas emissions from the atmosphere (such as planting trees) or prevent future emissions from occurring (such as replacing electricity from a coal-fired power station with electricity from renewable sources such as wind or solar). One unit of carbon offset represents one metric tonne of greenhouse gas emissions reduced or removed from the atmosphere.
To find out more about carbon offsetting visit here.
Offset Your Home and Car
What is Offset your Home and Car?
This product is intended to offset the emissions associated with your electricity use, gas use and motor vehicles for one year. By purchasing this product, you are allowing Qantas to purchase carbon offset credits which support environmental projects that remove greenhouse gas emissions from the atmosphere (such as planting forests) or prevent future emissions from occurring (such as replacing electricity from a coal-fired power station with electricity from renewable sources such as wind or solar).
How many flights are offset with Offset your Home and Car?
Offset your Home and Car does not include flight offsets. For more information on our Fly Carbon Neutral program visit here.
How can you prove my impact?
Qantas has been offsetting emissions for more than a decade. Our 'tick-the-box' to Fly Carbon Neutral offsetting program is Climate Active certified and one of the largest of any airline. Our corporate offset program Future Planet is trusted by some of Australia’s largest organisations. We have a long history of experience in carbon offsetting and together with our offset provider TEM, ensure the highest levels of due diligence and rigour in our processes ensuring your contribution achieves real, measurable, long lasting impact on climate.
The calculations for Offset your Home and Car have been drawn from a large suite of verified emissions sources, including the Australian National Greenhouse Accounts Factors, DEFRA and relevant jurisdictional emissions sources. More information on the product calculation can be found here.
Who regulates and verifies that this offset program actually reduces carbon emissions?
Qantas only purchases carbon offsets from projects that are verified at the highest international standards. Projects are verified by an independent third-party like the Verified Carbon Standard Program and the Gold Standard who ensure each project meets strict criteria to deliver measurable and permanent emissions reductions additional to a business-as-usual scenario.
Can I compare other offset programs to see if this one provides me both value for money and value for the climate?
Offset your Home and Car is one of the first products of its kind in the world. Backed by rigorous emissions calculations and delivered in partnership with Asia Pacific’s most experienced carbon offset provider TEM, Offset your Home and Car empowers individuals to make a real, meaningful and long lasting contribution to climate action.
Why does the cost of the offsets differ by state?
Energy-related emissions form the lion’s share of activities offset by Offset your Home and Car and vary significantly across Australia’s states and territories, based on the primary source of generation. For instance, electricity in Victoria is generated predominantly from coal which has a higher emissions profile when compared to, for example, Tasmania where electricity generation is dominated by hydro power. Therefore, the cost to offset the equivalent household emissions will be more expensive in Victoria on account of the higher number of offset credits required.
To find out more about carbon offsetting visit here.
Payment Information
Can I offset my home and car using Qantas Points?
Yes, you can purchase Offset your Home and Car using Qantas Points or Points Plus Play.
Can I earn Qantas Points when I choose to offset my home and car?
Yes. Qantas Points can be earned on the cash only and cash component of Points Plus Pay when you purchase Offset your Home and Car. Members will earn 10 Qantas Points per $1 spent on Offset your Home and Car.
Can I use a mix of points and cash?
Yes. Your payment method can consist of cash only, Points Plus Pay or by using just Qantas Points.
Is my offset tax deductible?
No. When you purchase Offset your Home and Car, Qantas will purchase a carbon offset credit to retire the equivalent amount of carbon emissions through an offset project. It is not tax deductible, but we encourage you to seek your own tax advice.
Can I get a tax receipt?
Yes, you will receive a tax receipt with your order confirmation for any portion of your purchase paid for using cash.
Is Offset your Home or Car refundable?
To purchase a carbon offset product is to enable Qantas to make a contribution to a verified carbon project through the purchase of carbon offset credits. Hence, if a customer pays for an offset product but later changes their mind, no refund will be accorded.
Post Purchase
Do I have to do anything after purchasing?
No. Once you’ve purchased Offset your Home and Car we will contact you via email to confirm your purchase and share more information on the verified carbon projects your purchase has contributed towards.
Where will I be able to see I have purchased Offset your Home and Car?
Your purchase will both be reflected in your Qantas Frequent Flyer Activity Statement and a confirmation will be emailed to the address associated with your Frequent Flyer account. You will also be able to see your Green Tier activity in My Account.
How will I know what projects my offset has gone towards?
You can also visit our website to regularly view the projects your offset contribution has gone towards. Once you’ve purchased Offset your Home and Car we will contact you via email to confirm your purchase and share more information on the verified carbon projects your purchase has contributed towards.
What if my living situation changes e.g. I move states or buy a new car?
Unfortunately once you have purchased Offset your Home and Car we are unable to make changes to your calculation e.g. add or remove a car from your household.
Sustainability at Qantas
To find out more about Qantas’ commitment to sustainability and other initiatives available to customers visit here.
^ Points Plus Pay can be used for selected products (excluding gift cards or vouchers) using a combination of cash and a minimum number of Qantas Points. Any cash payment must be made using an Accepted Payment Card. To find out more visit Terms and Conditions or FAQs.
^^ Change of mind is offered on most products when returned within 30 days from the delivery date in their original condition, with all accessories, any instruction manuals and in the original packaging. Exclusions apply. Qantas will not be responsible for the cost of return postage. For full terms and conditions and more information click here.
+ All deliveries from Qantas Wine and Qantas Marketplace are carbon neutral. Carbon neutral refers to net-zero emissions. Qantas will purchase carbon offset credits to offset the estimated amount of carbon emissions from all Qantas Marketplace or Qantas Wine deliveries. The calculations account for distance travelled based on sender and recipient’s postcodes, and weight of package based on average product weight for that category or product range for deliveries. Calculations will be revisited annually. For more information on carbon neutral deliveries and methodology, click here.
* Members will earn 10 Qantas Points per A$1 value spent on Offset your Home and Car. This carbon offset product allows Qantas to purchase carbon offset credits to offset the estimated amount of carbon emissions generated from your household (gas, electricity and motor vehicles) in one year, and is based on the product you selected at point of sale. Offset Your Home and Car cannot be redeemed for cash, and is non-refundable. This product cannot be used to make purchases from any retailer including Qantas or Qantas Marketplace. This product offers carbon offsetting for Australian residents only and does not consider any other country, conditions or carbon offsetting criteria. The calculations for this product have been drawn from a large suite of verified emissions sources, including the Australian National Greenhouse Accounts Factors, Australian Bureau of Statistics and relevant jurisdictional emissions sources. More information on the product calculation can be found here. A full list of terms and conditions is available here.