Product Recall Information

Defect

The battery in the charging case may overheat.

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Hazard

If the battery in the charger case overheats, it poses a risk of fire, which may result in injury or property damage.

What to do

Consumers should stop charging the case and earphones, and contact Technical Audio Group to organise the return and replacement of the defective charging case.

Contact details

For further information, contact Technical Audio Group directly by:

Phone on (02) 9519 0900 - between the hours of 9am and 5pm (AEST), Monday to Friday

Email ck3twsupport@audio-technica.com.au or;

Submit your replacement request via https://audio-technica.com.au/contact-form/ath-ck3tw-charging-case-replacement-request/

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Defect

The handle on the kettle may become loose or separate from the body of the kettle.

Hazard

If the handle detaches during use, a consumer could be scalded or burned.

What to do

Consumers should immediately stop using the product.

Contact details

Contact 0800 881 200 or visit www.repair.whirlpool.com to arrange for a replacement of the kettle.

See www.recalls.govt.nz for New Zealand product recall information.

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Bose has announced that they have discontinued their SleepBuds as of 3 October 2019 due to battery issues.

Next steps

Replacement: If you experience any issues and you would like to continue using your SleepBuds, contact Bose directly on the details below. Bose will replace the SleepBuds with a new pair within 4 to 6 weeks.

• Australia: 1 800 905 1273 | AU Website

• New Zealand: 0800 501 511 | NZ Website

Refund: For a cash refund, contact Bose directly using the details listed above. Refunds will be offered on SleepBuds until 31 December 2019. If you have any questions regarding your purchase through the Rewards Store please contact our Qantas Frequent Flyer Service Team on AU 1300 662 859 or NZ 0800 886 033.